What to do if items are missing from my order?

Encountered an issue with your order? No worries! When reporting a missing item, provide your order number and a detailed description. This information helps us expedite the resolution process, ensuring your Flamond experience remains seamless. Contact Us for Personalized Support:

  • Explore our Knowledge Base via the chatbot for quick solutions.
  • Connect with a live agent for immediate assistance.
  • Email us at cs@flamond.com for tailored support.

Still need help? Create a support request with our customer service team and we'd be happy to help.